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Our Reviews | Med First

Great practice cannot say enough positive things about med first, DR. Cowan & DR. Ulstad are extremely knowledgeable, listened and addressed all my concerns! Would highly recommend to anyone!!

philip g- SF

Everyone was kind and caring. Explained everything very well so I could understand.

Margaret Humphreys- UC

I love the team! They are amazing in what they do!!!

Jeannie Poste- PIC

By far the best doctor visits I have had experienced, great service.

Anthony- RR

I’ve been looking for a new primary caretaker and I think I found the right place.

paula lee- NB

I was a walk in yesterday but as my primary care on a normal basis I give the practice an A plus!

Gail I- RL

Have been going to this practice for 25+ years. Betty and all the staff are great people. Sometimes really busy, but early appts are the best. Walkins are sometimes lengthy but they do their best to get you in and out as fast as possible.

Rick Mitchell- CH

Friendly Staff!! Easy to make appointment . Love Kaitlyn May PA

Ginny Smith- SB

I established care with Primary Immediate Care a few months ago. The staff is absolutely amazing and so caring of my concerns. The staff is so professional. I am so happy I found such an amazing practice who cares about their patients

Crystal Chambers

Amazing. Very caring straight forward and very honest.

Robbie Daivs

Friendly staff. Doctors take the time to talk to you and you do not feel that you are rushed out for the next patient.

Gail Simmons

Professional with all staff and very Friendly.

Chuck Helton

I had a great experience at the location. The staff was friendly and helpful, the appointment occurred on time and the clinic was clean and organized. I absolutely recommend it.

Beatriz Dourado

Staff was awesome. They seemed happy to be at work. Kind and respectable. It was refreshing. The provider was knowledgeable and I didn’t feel rushed or unheard.

Anika Davis

I absolutely love Ginger Kenney P.A she's so kind and compassionate she takes her time to hear you out and and being a nurse myself it means a lot when a provider can take the time you need to make you feel heard before leaving. I just can't thank her enough for all that she's done so far with my Health.

Felicia Palm

One of best Doctors ever. Takes time in explaining health issues. Pleasant with a wonderful bedside manner

Gary Swaringen

Love everyone there they are the best

Cindy Jones

Always friendly staff. I've been seeing Dr Mel for over 20 years and plan on 20 more.

JR Gregory

My first visit went smoothly! Very easy to make an appointment without waiting forever!

Melissa Irwin

I have received great service at this office. The doctors and staff made me feel very comfortable. They are very knowledgeable and friendly.

Myra Broom

If you are looking for a new primary care, this facility in Wake Forest is the best practice I have ever been to. (As a healthcare professional I trust them and will never go anywhere else. I have been telling everyone I know. They treat you as a whole person optimizing your wellness. Too many other practices treat you like a time slot.) Maria and her staff are amazing.

Rhea Coyle

They are the kindest most down to earth group of people.

Marie Howell

I have been a patient of Dr Haga’s for many years. Every time I have been in the practice I have been treated professionally and kindly!!! From the front desk, the phlebotomist, the medical assistants and the office manager- everyone has always been great!!! Thanks staff and Dr Haga for being there for your patients!!!!!

Mary Herbold

Dr Mel is amazing at DIAGNOSING! HE IS BRILLIANT- He LISTENS AND zeros in on EXACT issue and treats immediately!

Kristen Karson

Very friendly and experienced staff. I was very impressed with my health care.

Cathy Stanley

Short wait times, courteous staff, happy with the services provided.

Bob Hro

Everyone is friendly and professional and knowledgeable.

Arthur Corrado

Great experience with Christa Fleming, PA and the whole team! Quick same day appointment. Very professional. The facility is easy to get to, parking convenient. A+

Risa Abney

Friendly, helpful staff. Thank you for being there! The best! 6 out of 5 stars!!

Gary Keroack

Love the people here, they are always so kind and informative. Make me feel like I matter. They actually listen and make eye contact. I can say in all honesty this is by far best medical facility I've ever been to and that's due to the employees here!!

Ellen Ford

The staff was very patient and complete. Easy to work with and sincerely cared about the patient that they were tending to. Will definitely go back when needed.

Wilbur Fronek

So glad they were there for me. Friendly, compassionate people.

Karen Rowe

We just moved from out of state to Richlands, and we were so worried to find a good family dr , especially with my husbands medical condition, Kaylin and her staff accommodated all of our needs and then some. They made us feel welcomed , they were kind, professional. I would definitely recommend this office for any medical care. Thank you for helping us transition.

Lisa V

I have been with this office for 30+ years. I have great experiences throughout the years. Betty Haswell is wonderful i can't say it enough. I would recommend this office anytime. The entire office staff is great you have made my life so much easier throughout the years.!!!!!!!!!

Thelma Ray

Jessica Holmes, PA, and her staff are outstanding! They always provide quality, compassionate service!

Russell Cranson

I love the team at med first very friendly and accommodating. But Dr Burrell is my favorite because it's rare that you find a doctor that actually listens to the patient and takes time with the patient. I am totally satisfied, don't plan on going anywhere.

Veronica Banks

Jacqueline and Samantha are very kind and knowledgeable. They treat me and my husband. We are so appreciative to them and the ladies on their staff. They are all so friendly and helpful.

Myra Moore

While on vacation I cut my finger. Ended up at this urgent care for help. With two people being trained at the front desk and a waiting room full of people this urgent care didn’t miss a beat. This was probably the best visit I have ever had at an urgent care. The staff was so helpful and pleasant. I had been to three other locations and was turned away because of my cut location. The staff took me right back to see if my wound was treatable before going through the check in process. Luckily they were able to treat me. Got my stitches and off I went. It was a great experience

Chris Webb

Real good service as always. Was seen within minutes of signing in. And in and out quickly. Very friendly staff.

Thomas Jordan

I had an urgent care appointment with Michael Wall PA-C and he was wonderful. They do very through testing and give you the results immediately. Very positive experience.

Laura Ault

Never had a problem with anyone there. Jessica is top notch and very knowledgeable, and actually takes the time to get to know you.

Michael NeSmith

Great staff! Always kind and thoughtful throughout the entire appointment! So happy that my family has found them!!!

George Donahue

This was the most pleasant experience at an urgent care I've ever had! They were friendly & fast! Gracie the assistant and Lori H the provider were very kind & thorough in explaining what & why they were going to do things.

Brooke Ashby

Dr. Haga is terrific. All of his staff as pleasant and friendly.

James Duggan

Dr Mel has been my Physician for many years. I always receive the best care at my visits. The staff is always very friendly and helpful.

Paul Ballard

I feel very fortunate to have found them as my primary care.. each time I have been there, I am grateful for their friendliness, helpfulness and knowledge

Dale Cowell

I am new to the community and after reading some of the reviews of other healthcare providers, and not being able to get an earlier appointment, I decided to try MedFirst. I was so pleased with their care and attention, I also decided to make them my primary care provider. Thank you!

Scott Schultz-NB

Very efficient, helpful people. Professional staff all around.

Nick Richards

They are so kind and don't waste time I appreciate that. Never have had a problem they are always helpful. Always willing to help this is the Richland office I go to. Awesome ppl. GOD BLESS ALWAYS

Adela Korkian

Best of the best, you guys took me right away and help me in an emergency… i love the staff and efficiency… on budget too… great place to go

Cathalina Arias

Close to home, easy to get visits scheduled, available for care quickly, only clinic I wish to support.

Ellie Nein

I had an eye emergency over the weekend thinking it was just pink eye but turned out to be something much worse. The doctor I saw at urgent care was immediately aware and sent me straight to an eye specialist where I was seen on the same day. All the staff I encountered were friendly quick and efficient during my visit.

Taryn Lewis

The care I received at Med First Chapel Hill (The Family Doctor) was excellent. The staff are very knowledgeable, friendly, and kind. Betty Haswell, my PCP, was exemplary, taking time to listen and discuss key points with me.

Scott Burger

Great service and outstanding staff.

James Griffin

New to area but just made my second visit. Staff and doctor personable, easy to talk to and knowledgeable. Appointments have been on time with no/limited waiting.

Ed Blackwelder

Timely appointment and friendly, competent care.

Robin Daniel

Professional, concerned; walk-ins accepted and treated as quickly as those with appointments when possible. I do hate that I cannot remember the names of each individual who assisted me, but from the front desk personnel to the nurses who attended, to the doctors who treated me, even the billing department, I have always been treated with the utmost respect, care, and professionalism

Laura Miller-McLemore

Dr Patrick Daigle is awesome. The front desk and the nurses are super friendly, too. I highly recommend Med First in Emerald Isle!

Laini Jo Johnson

Very nice office and very friendly and knowledgeable staff. I moved from a different state and they requested all my previous records. The attending physician was very attentive and helped with all my concerns.

Lidia Levine

This place was Great. The receptionist that checked us in was very helpful and very good to us. The nurse and doctor we saw was also great. Recommend this place to everyone.

Willa Harris- Southwest

They are so kind and don't waste time I appreciate that. Never have had a problem they are always helpful. Always willing to help this is the Richland office I go to. Awesome ppl. GOD BLESS

Adela Korkian

My PCP could not see me so I called urgent care and was seen the same day as a walk-in. The staff is very kind and helpful. I received excellent care from all staff members.

Debra N.

Always so nice, helpful, and accommodating!

Frankie W.

Allison at the Occupational Health Clinic has been amazing to work with! Always responsive and providing a great level of care to us and our employees. Thank you!

Kym Edelman

The whole practice was so nice and we were in and out so quickly. They were friendly, professional and treated my daughter with care. They were informative. We’ll definitely be using this urgent care in the future.

Jennifer Ross

This place is great. The front desk girl is great! That is the most important person in the building is the front desk girl that's who we see first. Everyone is nice and caring. It was worth it since I don't have insurance. The price was good.

Darlene Wellman

Really nice visit. Was in pretty bad condition when I got there. I came out with some pretty good advice that could put me back at 100%

George Gibson

The entire staff was very friendly! Caring and knowledgeable! Nice and clean setting.

Kina Hatchell

Receptionist was superior, the young lady was very friendly and knowledgeable. The doctor on duty and nurse were excellent, thorough, and caring. I would most definitely encourage anyone in or out of town to go to this clinic for any and all medical needs. Thank you.

Connie Broder

My first visit was so pleasant. I felt the caring from all the workers. The doctor explained things so clear to me about what was happening to my knees. I was looking for a family doctor, and now I don't have to cause I just found my family doctor. Thanks to all the staff members for making me feel so welcome and cared about!!!!

Tonya Singleton

Best urgent care to go to, and best attention I have ever received! You won’t regret going there. Melissa is my doctor, and she treats everyone with kindness and truly helps you with what you need.

Arizbeth Lopez

We went for pre-cruise Covid testing and my daughters were really nervous about getting tested. Senovia was amazing! My daughter brought her stuffed “Mr. Fox” and she completed the check-in procedure and “tested” him too. That extra step really helped ease her anxiety.

Jessica Thomas Peluso

I have visited Dr. Wall several times recently for both myself and my children's medical needs. Dr. Wall was very attentive and showed genuine concern. He has a relaxed demeanor and demonstrates excellent listening skills. Highly recommend.

Dawn Ramirez

Completely AWESOME staff!!! Super easy to make an appointment and quick response. Appointments move quickly with very little wait time. Recommend them 100%

Matt McAlpin

Awesome fast and friendly staff who are highly organized and competent! Great experience!

Laura Richmond

Dr. Mel is a great doctor. I have been seeing him since 1996.

Marcus Puckett

Love the staff at Med 1st. Very professional and courteous. During this pandemic, I've witnessed some very rude and obnoxious patients. The staff continues to be professional and patient even when dealing with them. Med 1st is my first choice when health care is needed.

Cindy Phipps

Yesterday was my second visit to Med First in Southport. The complete staff has been wonderful. To be so busy due to our hectic times, they were so kind, patient, and caring! Thank you to everyone!


They take very good care of me. They found my Leukemia before an oncologist could. They help me with my quality of life. I cannot say how much I trust and respect the doctors at this clinic.

Lola Faircloth

Everyone was so nice from the beginning to the end. Check-in was a breeze and fast. Getting to the back and being seen was also fast. I was out in 30 minutes. Dr. Burrell listens and is sweet and understanding.


Easy online check-in; efficient office staff, and Dr. Bill is fantastic and actually listens and cares about your concerns!

Stephanie Grimes

Been there a few times...I made it primary care. ALL the staff is absolutely great...I would highly recommend them

Kevin Viel

The first Urgent Care facility that I would recommend. Very efficient service and they listened to me as a patient. The nurse and the physician were excellent.

Buddy Kemper

I needed to be seen earlier than my appointment time and was happily squeezed in. Nick was very kind and a great asset. Betty is a great provider. Kind and to the point. Thanks for being available!

Paula Gilliam

I have been coming to Med First, as primary care for over ten years. Betty is a TOP TIER medical professional. All the staff is professional and attentive. They really love what they do! The hours are convenient and they are fast, efficient, and thorough. I've lost.60 pounds under their care and I'm in better shape, health-wise, than I've ever been.

Deborah Estelle

My husband and I went feeling sick. Everyone that saw us was very professional and nice. Thank you so much to the team that helped us. I would highly recommend Med First!

Lucinda Wittich

Dr. Daigle was exceptional! He has a great and fun bedside manner and helped put my son at ease. He was thorough and quick and helped solve our little vacation medical issue.

Julie Mann

Making an appointment was very simple. Checking in/filling out paperwork online also streamlined the whole process. Kaitlyn and the nurses that helped me were super sweet and made the experience a lot easier. Thanks!!

Ashleigh Redwine

The doctor and staff were amazing when I took my son in for a sea nettle reaction. They got me in immediately and had the best bedside manner with my son. Amazing office!

Heather Johnson

I must say this place is top-notch when it comes to prompt, thorough medical care. Ms. Amanda took time with my child and put him at ease with the tests she had to perform. I can't remember the last time we experienced such wonderful customer service and healthcare treatment. Thank you so much!

Katie Swanson

The staff is so friendly and understanding. Nikki provided excellent care!!! Can’t say enough good things about the entire staff. We are lucky to have them in our community.

Carrie Jackson

My 2nd visit for a bit of an urgent issue. I was worked in and seen very timely with all that is continuing to transpire with Covid testing etc. I can only imagine how tired but still diligent this group is! Thank you every day for all you do, every day! Stay well!

Peggy Hayes

Mike Wall, PA Is the best of the best, I would recommend him to all my friends and family👨‍👩‍👧‍👦

William Hancsak

Dr. Michael Wall is the best! He always takes the time to make sure he is thorough and treats you like a person. He has a friendly yet professional demeanor. He is very knowledgeable. I think the most important thing is that he’s easy to talk to no matter what your issue is.

Diane Remley

Very nice establishment. Very friendly staff that is willing to put in the work to help you. This can't be said for all medical offices, so this is a refreshing experience.

Terry Hicks

Very courteous and friendly yet professional. The staff made me feel very comfortable. Better experience than my regular physician's office!

Lori Gray

The staff and Dr. Sam are always kind, patient and take their time with each patient. I never have to wait long to be seen and I never feel rushed out the door. This is one of the best offices I’ve been to!

Shannon Britain-Graves

From the beginning to the end a wonderful experience, everyone was friendly and professional.

Donna Bagby

Great experience! I feel like I actually saw a doctor who saw me as a person and cared! I was not treated as just a body on the assembly line! Dr. Burrell will definitely be my family's doctor!

Trish Murphy

Making an appointment was fast and easy. Very friendly staff. Made my mom feel very comfortable. Highly recommend.

Luana Howard

I had a great experience from beginning to end, from the receptionist to Dr. himself. Thanks for a clean and safe environment and excellent service. Detailed and organized!

Robin Cox

Leesa was amazingly friendly, making a point to connect and communicate with each individual as they entered the office. It’s hard to find customer service like this anywhere!!

Walter Finnigan

The staff at Med First are always so welcoming. They care why you are there, it’s not just "get me in and out." I was there yesterday and felt absolutely well taken care of. Thank you everyone.

Judi Colgan

Very happy with the service I received. The staff coped extremely well given the deluge of patients. I was seen promptly, helped thoroughly, and sent on my merry way. Thanks a lot.

Jason Rowlands

I am thoroughly pleased with my experience at Med First. All the people there are friendly and pleasant to deal with. The office manager Amy is outgoing and has a great sense of humor. The MA's are very professional and informative, and Dr. K is top-notch... You guys rock! Thank you!

Steven Slay

Very nice staff. The doctor was great and they allowed appointments. It was not super packed like urgent cares normally are. They followed up as well.

Linda S.

Med First Rocks! People are so nice and compassionate! Could not ask for a better staff!!

Steve Rafferty

Very professional caring and compassionate very knowledgeable and took the time to listen as well as educate me on how to better my health. Highly recommend. Small office, huge professionals.

Tammy Leach

Excellent, I was able to schedule an appointment the same day, my insurance was fully accepted, and the service was professional and courteous. The clinic exceeded my expectations.

Tony P.

Every time I have an appointment I get treated like family, everyone is awesome especially Sonya Williams. She always goes above and beyond, she listened to all my concerns and finds a solution when needed!

Jacalyn Schmidt

Friendly and professional staff. Whitney and her team were simply amazing. I felt secure and cared for, start to finish. Thank you ladies!!

Barron Chilsom

They were super nice and cared about me. Thanks for that!

Amanda Hammonds

Excellent service! Everyone was very nice from the moment I checked in until I checked out. Highly recommend this clinic.

Lisa Vandermark

I am a nurse and brought my daughter to be seen for flu/ upper respiratory symptoms. Place is super clean. Staff friendly and knowledgeable. Highly recommend.

Janice Caldwell

Dr. Melissa Shelton is Awesome. She always follows up personally. She is always professional and straight forward with all my concerns. I will recommend her to all my family and friends.

Terrie White

I truly like this place and the people there. They are pleasant and quick. I don’t usually have much of a wait. It is clean, comfortable, and well kept. No complaints whatsoever.

Sandra Strobel

Great experience! I made an appointment and got in out quickly. The doctor allowed me to talk about my issue (without rushing to the next patient) and she was genuinely concerned.

Tricia Yocum

Dr. Haga and his staff are very professional and kind. If you need an amazing primary care, choose Med First.

Hope McBride

Service was great! I didn’t have to wait long and my appointment itself wasn’t too long either. The staff are very friendly and nice. My doctor Dr. Hayes is such a sweet and very professional woman. I would 100% recommend anyone to come here for primary care or urgent care.

Kianna D. Marquette

Great staff and quick service. Gave me everything I needed to get back to work, even an awesome thumb wrap from Destiny. Thanks for the help!

Terrin Clark

Excellent customer service and the results came in 15 minutes! Would recommend coming here for a quick turnaround on the COVID-19 test.

Stephanie Florez

All the employees were amazingly nice. Wouldn't want to go to any other location.

Tonya Hairston

Staff was extremely friendly and helpful during my appointment to have a laceration sutured. I was not rushed through even though it was close to closing time for them. Greatly appreciated their help.

Julie Creech

Dr. Daigle and his staff honestly care for the needs of their patients. We are fortunate to have this level of experience and outstanding facility in our small community.

James Yonally

The staff at the Emerald Isle clinic are the best. They always return my calls in a timely manner, answer my questions and are always professional.

Gail Wiley

Some friends and I are heading to Saint Thomas. We had appointments to receive the COVID-19 test. The nurse that gave us the test was awesome, super friendly and very professional!

Charles Prescott

This place has an amazing staff. They are very thorough and personable. Dr Daigle is very interested in your health. I highly recommend this place!

Daniel Trotter

My visits have always been very pleasant. Doctor and staff very caring and knowledgeable. Would not want to go anywhere else.

Peter Godwin

Since relocating to this area 2 years ago. I have had nothing less than outstanding service from Med First in Swansboro. From Dr. Wall to the Nurses and Front Desk. All are outstanding. Recommended for anyone looking for outstanding care.

Laura Atkins

Every person there has always shown that they truly care about you. Dr. Wall makes you feel better with his bedside manner.

Warren Avery

Every time I’ve been to Med First in Richlands the staff has been so friendly and always greet you with a smile. They listen intently and always provide the best care. I wouldn’t go anywhere else!

Bethany Thomson

Love the staff, very friendly and helpful. I like seeing Kaylin Redinger, she is kind, takes her time, and very knowledgeable.

Brenda Hrywny

Always professional and friendly. They treat you like they would if you were a member of their family.

Patsy Roach

With the current COVID situation, I was pleased at how I was treated at Med First Richlands. The staff was professional, but also caring and concerned.

Wendy Taylor-Philyaw

Med First was friendly and provided top notch care. Very happy with their services.

Anne Sanchez

I love Med First in Sneads Ferry! Jessica is Amazing! She is so caring and concerned about the health of her patients. Everyone that works here has a compassion for people and their well-being.

Kesha Gooding

Jessica and her staff were great. We went in for a COVID test and they were efficient, and we got quick results.

Beth Hiatt

Excellent comprehensive care during this difficult time but felt very well taken care of. Thank you, Med First staff!

Veronica Horn

My PA took my symptoms seriously and did blood work AND an X-ray on site! Had the results back in minutes. I totally appreciate the professionalism coupled with warmth. Their walk-in time Is always open. Very welcoming!

Ruth Johnson

My experience with Family Doctor was amazing. I had never been before and hadn't scheduled an appointment but was still seen and prescribed medicine within an hour. I highly recommend this urgent care center.

Quentin Miller

Always feel I receive great personal attention by a caring staff.

Douglas Potts

Great staff, very helpful and care about the patient’s needs. Very good business hours and easy to be seen 6 days a week.

Gregg Jacobson

Quick, thorough and efficient.

Tara Beatty

Great Experience! Same day service and was in and out in less than an hour! Clean, friendly and efficient! Will be going back!

Misty Risner

Excellent medical care with a nice helpful medical staff.

Douglas Schmarkey

This place was awesome. Very thorough.

Janet Lackey

Melissa is amazing! She really takes time with each patient to better get to know them in order to treat them properly. You are made to feel like a person not just an appointment. I love this practice!

Pamela Jenkins

I love Ms. Presley I love coming to this office.

Tammy Bryant

The whole team from the bottom to the top is professional and awesome!

Ray Bravo

Everyone is so professional and friendly. Ms. Presley is patient and thorough with her patients.

Vickie Reed

Fast and friendly service. Exactly the case I've needed each time I've gone. I appreciate having a place like this in the community.

Andrea Aitken

Mrs. Samantha and the team at Med First rock! The Great communication & professionalism was a true blessing at a difficult time, thank you!

Henny Cotto

Professional, caring and thoughtful. Facility is very clean and comfortable. I’m glad I found them.

Fran Friedman

I love this place. Very professional and caring.

Jackie Barnard

Love all the staff, they are so friendly.

Berthel Bunch

Sonya is an amazing provider. She takes the time to listen to you and explains things to you in a way that anyone can understand. She is non-judgmental, caring and compassionate. She also is conscientious of your time (don't have to wait long in the waiting room).

Shannen Walker

The staff are extremely friendly and helpful. The provider we saw today was very thorough and he did not seem to mind us asking questions.

Melody J Perdue

Great experience. Fast, friendly and knowledgeable staff. The provider, Sonya Bullock, PA takes the time to listen. She cares and shows true compassion.

Marsha Daniel

I had an appointment for a rapid COVID-19 test. The check-in process was quick, as was the test itself. The PA’s analysis was clear and to the point.

Robert Brown

Due to possible exposure, my wife and I had the need for COVID-19 test. We easily were able to promptly schedule a test at Med First. The procedure was most efficient, and the medical professionals were excellent. Overall, we were extremely pleased with the process and the service.

George Bell

We had to have a COVID-19 test over the holidays, and they went out of their way to accommodate us. The staff was very friendly and helpful. The doctor took time to answer all our questions.

Lynn Beaver

This Wake Forest Med First Urgent Care has such a great staff. Joyce Ellis was extremely friendly, helpful and incredibly competent. I highly recommend this location!

Melissa Battin

Wanted a COVID-19 rapid test. This was the only place in the area offering them. Excellent service. They were prompt and friendly.

Alan Levine